SOUND DATA FOR:

        When Others Initiate Repair

      by Emanuel A. Schegloff

What You Need For This Page To Work:

1.  The FREE VERSION of RealPlayer or RealOnePlayer from Progressive Networks.

Click here to download. (Be sure to choose the FREE RealOne Player (PC and Mac OS X) or RealPlayer 8 Basic (MAC OS 9 and below), not the RealOne Player Plus, which costs money!)

1. A Macintosh computer or PC equipped with a sound card.

To hear the sound for the paper, click on the appropriate excerpt on the right.

Using the the buttons on the RealPlayer panel, you can rewind and play the sound clips again.

Not working? See below.

      What Could Go Wrong

1. If the sound doesn't play, but you get no error message
   • Check if your speakers are turned on.
   • Turn up the sound volume in your sound control panel.
   • If you're working on a PC, be sure you have a sound card installed.
2. If you get an error message, check your browser's preferences to be sure RealAudio is installed correctly. You may also try launching the Real Player before you click on the links.
3. Many times, you can solve your problem by going to the Real Networks site and re-downloading the free RealOne Player (PC and Mac OS X) or RealPlayer 8 (MAC OS9 and below). Re-install the Player and try it again.  Your problem may be solved.
4. If you still have trouble, either go to the Real Networks site for troubleshooting information or seek assistance from your system administrator.