Books
| frth |
John Heritage and Steven Clayman, Talk in Action: Interactions,
Identities and Institutions. Boston:
Blackwell. |
| 2006 |
Paul Drew and John Heritage (eds),
Conversation Analysis (4 Volumes), London:
Sage. |
|
2006 |
John Heritage and Douglas
Maynard
(eds), Communication in Medical Care:
Interactions between
Primary Care
Physicians and Patients. Cambridge: Cambridge
University
Press. |
| 2002 |
Steven Clayman and John Heritage, The News Interview: Journalists and Public Figures on the Air, Cambridge, Cambridge University Press, 2002. |
| 1992 |
Paul Drew and John Heritage (eds), Talk at Work, Cambridge and New York, Cambridge University Press, 1992, pp.x + 580. |
| 1986 |
Graham Button, Paul Drew
and
John Heritage (eds), Interaction and Language Use,
Special Double
Issue of Human Studies, 9, 1986. |
| 1984 |
J. Maxwell Atkinson and John Heritage (eds), Structures of Social Action, Cambridge and New York, Cambridge University Press; Paris, Editions de la Maison des Sciences de l'Homme, 1984. |
| 1984 |
John Heritage, Garfinkel and Ethnomethodology,
Cambridge and New York, Polity Press, 1984, pp.viii + 336. |
Journal Articles and Chapters
| frth | Steven Clayman and John Heritage (frth). 'Question design as a comparative and historical window into president-press relations.' In Markku Haakana, Minna Laakso and Jan Lindstrom (ed.) Talk in Interaction: Comparative Dimensions. Helsinki. |
| frth | John Heritage, 'Conversation Analysis as an Approach to the Medical Encounter.' NIH Office of Behavioral and Social Science Research/New England Research Institute. |
| frth | Steven Clayman, Marc Elliott, John Heritage and Megan Beckett (frth). 'A Watershed in White House Journalism: Explaining the Post-1968 Rise of Aggressive Presidential News.' Political Communication |
| frth | John Heritage and Geoffrey Raymond,
'Navigating epistemic Landscapes: Acquiescence, Agency and Resistance
in Responses to Polar Questions.' In Jan Peter de Ruiter
(ed.) Questions.
Cambridge: Cambridge University Press. Download pdf [Pre-print] |
| 2010 | John Heritage, 'Territories of Knowledge,
Territories
of Experience: Empathic Moments in Interaction.' In Tanya
Stivers, Lorenza Mondada and Jakob Steensig (eds.) The Morality of
Knowledge in Conversation. Cambridge: Cambridge University
Press. |
| 2010 | John Heritage, 'Questioning in Medicine.'
In Alice Freed and Susan Ehrlich (eds). "Why Do You
Ask?": The Function of Questions in Institutional Discourse,
New York: Oxford University Press, pp.42-68. Download pdf [Pre-print] |
| 2009 | John
Heritage, 'Negotiating the legitimacy of medical problems: A
multi-phase concern for patients and physicians.' In Dale Brashers and
Deana Goldsmith
(eds.) Communicating to Manage Health and Illness.
New York: Routledge, pp.147-164. Download pdf [Pre-print] |
| 2009 | Kelly Haskard, Robin DiMatteo and John Heritage, 'Affective and Instrumental Communication in Primary Care Interactions: Predicting the Satisfaction of Nursing Staff and Patients.' Health Communication 24:21-32. |
| 2008 | Ignasi Clemente, Seung-Hee Lee and John
Heritage,
'Children in chronic pain: Promoting pediatric patients' symptom
accounts in tertiary care.' Social Science and
Medicine 66:1418-1428. Download pdf |
| 2008 | Kelly Haskard, Summer Williams, Robin DiMatteo, John Heritage and Robert Rosenthal, 'The Provider's Voice: Patient Satisfaction and The Content filtered Speech of Nurses and Physicians in Primary Medical Care.' Journal of Nonverbal Behavior 32:1-20. |
| 2008 | John Heritage, 'Conversation Analysis as
Social Theory.' In Bryan Turner (ed) The New Blackwell
Companion to Social Theory, Oxford: Blackwell, p.300-320. Download pdf |
| 2008 |
John
Heritage, 'Constructing and Navigating
Epistemic Landscapes.' The
Journal of Studies in Contemporary Sociological Theory
2:14-25. (in Japanese) Download pdf |
| 2007 | John
Heritage, Jeffrey Robinson, Marc Elliott, Megan Beckett and Michael
Wilkes, 'Reducing patients' unmet concerns in primary care: the
difference one word can make.' Journal of General
Internal Medicine 22(10): 1429-1433. Download pdf |
| 2007 |
Steven
Clayman, John Heritage, Marc
Elliott and Laurie McDonald,
'When does the watchdog
bark?: Conditions of Aggressive Questioning in Presidential News
Conferences,' American Sociological Review
72: 23-41. Download pdf |
| 2007 |
John
Heritage, 'Intersubjectivity and progressivity in references to persons
(and places).' In Tanya Stivers and N.J.Enfield (eds.), Person
Reference in Interaction: Linguistic, Cultural and Social Perspectives,
Cambridge: Cambridge University Press, p.255-280. Download pdf |
| 2006 | Paul Drew and John Heritage, 'Editors'
Introduction'. In Paul Drew and John Heritage (eds.) Conversation Analysis
(Volume 1), London: Sage, pp. xxi-xxxvii. Download pdf |
| 2006 | Derjung M. Tarn, John Heritage, Debora A.
Paterniti,
Ron D. Hays, Richard L. Kravitz and Neil S. Wenger, 'Physician
communication when prescribing new medications.' Archives of Internal
Medicine, 166:
1855-1862. Download pdf |
|
2006 |
Rita
Mangione-Smith, Marc Elliott, Tanya Stivers, Laurie McDonald,
and John Heritage, 'Ruling out the need for antibiotics: Are we sending
the right message?' Archives of Pediatric and Adolescent
Medicine, 160: 945-952. Download pdf |
| 2006 | Steven
Clayman, Marc Elliott, John Heritage
and Laurie McDonald, 'Historical Trends in Questioning Presidents,
1953-2000', Presidential Studies Quarterly 36(4):
561-583. Download pdf |
| 2006 |
Geoffrey Raymond and
John Heritage, 'The Epistemics of Social Relationships: Owning
Grandchildren', Language in Society,
35(5):677-705. |
| 2006 |
Jeffrey
Robinson and John Heritage, 'Physicians' Opening
questions and Patients' Satisfaction.' Patient Education
and Counseling, 60: 279-285. Download pdf |
|
2006 |
John Heritage and Douglas Maynard, 'Introduction: Analyzing primary care encounters.' In John Heritage and Douglas Maynard (Ed.),Communication in Medical Care: Interactions between Primary Care Physicians and Patients. Cambridge, Cambridge University Press, p.1-21. |
| 2006 |
John Heritage and Jeffrey Robinson, 'Accounting for the visit: giving reasons for seeking medical care', in J.Heritage and D.Maynard (eds), Communication in Medical Care: Interactions between Primary Care Physicians and Patients. Cambridge: Cambridge University Press, p.48-85. |
| 2006 |
Elizabeth Boyd and John Heritage, 'Taking the Patient's Medical History: Questioning During Comprehensive History Taking', in J.Heritage and D.Maynard (eds), Communication in Medical Care: Interactions between Primary Care Physicians and Patients. Cambridge: Cambridge University Press, p.151-184. |
| 2006 |
John Heritage and Douglas
Maynard, 'Problems and prospects in the study of doctor-patient
interaction: 30 years of research in primary care.' Annual
Review of Sociology. 32: 351-374. |
| 2006 |
John Heritage and Jeffrey
Robinson, 'The Structure
of Patients' Presenting Concerns: Physicians' Opening Questions.' Health
Communication 19(2):89-102. |
| 2005 |
John Heritage,
'Revisiting authority in physician-patient interaction.' In Judith
Duchan and Dana Kovarsky (eds), Diagnosis as Cultural Practice, New
York, Mouton De Gruyter., pp.83-102. |
| 2005 |
Jeffrey
Robinson and John Heritage 'The Structure of Patients' Presenting
Concerns: The Completion Relevance of Current Symptoms.' Social
Science and Medicine 61(2):481-493. Download pdf |
| 2005 |
John Heritage
and Geoffrey Raymond,
'The Terms of Agreement: Indexing Epistemic Authority and Subordination
in Assessment Sequences', Social Psychology Quarterly,
68:15-38. |
| 2005 |
Douglas Maynard and John
Heritage, 'Conversation Analysis, Doctor-Patient Interaction and
Medical Communication.' Medical Education
39:428-435. |
| 2005 |
John Heritage, 'Cognition
in Discourse.' In Hedwig Te Molder and Jonathan Potter (eds), Conversation
and Cognition. Cambridge, Cambridge University Press,
pp.184-202. |
| 2004 |
John Heritage,
'Conversation Analysis and Institutional Talk.' In Robert Sanders and
Kristine Fitch (eds), Handbook of Language and Social
Interaction. Mahwah NJ, Erlbaum: 103-146. |
| 2004 |
Rita
Mangione-Smith, Marc Elliott, Tanya Stivers, Laurie McDonald,
John
Heritage, and Elizabeth A. McGlynn
(2004). 'Racial/Ethnic Variation in Parent Expectations for
Antibiotics: Implications for Public Health Campaigns.' Pediatrics
113 (5): e385-e394. |
| 2003 |
Rita
Mangione-Smith, Tanya Stivers, Marc Elliott, Laurie McDonald and John
Heritage (2003). 'Online commentary on physical exam findings: a
communication tool for avoiding inappropriate antibiotic prescribing?' Social
Science and Medicine 56(2):313-320. Download pdf |
| 2003 |
John Heritage, 'Presenting Emanuel Schegloff.' In Carlo Prevignano and Paul Thibault (eds.), Discussing Conversation Analysis: Emanuel Schegloff. Amsterdam: Benjamins, 2003, pp.1-10. |
| 2003 |
Robin DiMatteo, Jeffrey
Robinson, John Heritage, Mellisah Tabbarrah and Sarah Fox (2003).
'Correspondence Among Sources of Assessment of Instrumental and
Affective Care: Patients' Self Reports, Medical Records, and
Audio/Videotapes of Physician-Patient Visits.' Health
Communication 15(4): 393-413. |
| 2003 |
Stivers, Tanya, Rita
Mangione-Smith, Marc Elliott, Laurie McDonald and John Heritage (2003).
'Why do physicians think parents expect antibiotics? What parents
report vs what physicians believe.' Journal of Family
Practice, 52(2): 140-148. |
| 2002 |
John
Heritage, 'Ethnosciences and their significance for conversation
linguistics', in G.Antos, K.Brinker, W.Heinemann and Sven Sager (eds), Linguistics
of Text and conversation: An International Handbook of Contemporary
Research, Berlin:De Gruyter, 2002, pp.908-919. Download pdf |
| 2002 |
John Heritage, 'Designing questions and setting agendas in the news interview.' Philip Glenn, Curtis Lebaron and Jenny Mandelbaum (eds), Studies in language and social interaction.2002, Mahwah NJ: Erlbaum, pp.57-90. |
| 2002 |
John Heritage, 'The
Limits of Questioning: Negative Interrogatives and Hostile Question
Content.' Journal of Pragmatics, 2002,
34:1427-1446. |
| 2002 |
John Heritage,
'Oh-prefaced responses to assessments: a method of modifying
agreement/disagreement', in Cecilia Ford, Barbara Fox and Sandra
Thompson (eds), The Language of Turn and Sequence,
New York, Oxford University Press, 2002, pp.196-224. |
| 2002 |
Steven Clayman and John
Heritage, 'Questioning Presidents: Journalistic deference and
adversarialness in the press conferences of Eisenhower and Reagan.' Journal
of Communication (2002) 52(4): 749-77. |
| 2001 |
John Heritage, 'Goffman, Garfinkel, Conversation Analysis.' In M. Wetherell, S. J. Taylor and S. J. Yates (eds), Discourse Theory and Practice: A Reader. London, Sage, 2001: 47-57. |
| 2001 |
John Heritage, Elizabeth
Boyd and Lawrence Kleinman, 'Subverting Criteria: Precedents and their
status in decisions to finance surgery.' Sociology of Health
and Illness (2001) 23(5): 701-728. |
| 2001 |
John Heritage, 'Ad hoc
inquiries: two preferences in the design of 'routine' questions in an
open context.' In Douglas Maynard, Hanneke Houtkoop Steenstra, Nora
Kate Schaeffer and Hans van der Zouwen (ed.), Standardization
and Tacit Knowledge: Interaction and Practice in the Survey Interview.
New York, Wiley Interscience, 2001, pp.313-333. |
| 2001 |
Tanya Stivers and John
Heritage, 'Breaking the sequential mold: answering "more than the
question" during comprehensive history taking.' Text
2001, 21(1) pp.151-185.
|
| 1999 |
John Heritage, 'CA at century's end: practices of talk-in-interaction, their distributions and their outcomes' Research on Language and Social Interaction, 1999, 32(1-2), pp.69-76. |
| 1999 |
John Heritage and Tanya
Stivers, 'Online commentary in acute medical visits: a method of
shaping patient expectations.' Social Science and Medicine,
1999, 49(11):1501-1517.
|
| 1998 |
John
Heritage, 'Conversation Analysis and Institutional Talk: Analyzing
Distinctive Turn-Taking Systems' in S.Cmejrková,
J.Hoffmannová, O.Müllerová and
J.Svetlá (eds.) Dialoganalyse VI
(Volume 2) (Proceedings of the 6th International Congress of IADA
- International Association forDialog Analysis), Tubingen:
Niemeyer, 1998, pp.3-17. Download pdf |
| 1998 |
John Heritage, 'Harold
Garfinkel', in Rob Stones (ed.), Key Sociological Thinkers,
London: Macmillan, 1998, pp.175-188. |
| 1998 |
John Heritage,
'Oh-prefaced Responses to Inquiry', Language in Society,
1998, 27(3):291-334. |
| 1998 |
John Heritage and Anna
Lindstrom. 'Motherhood, medicine and morality: scenes from a medical
encounter,' Research on Language and
Social Interaction, 1998, 31(3-4): 397-438. |
| 1997 |
John Heritage,
'Conversation analysis and institutional talk: analyzing data,' in
David Silverman (ed.) Qualitative Research: Theory, Method
and Practice. London: Sage, 1997, pp. 161-182. |
| 1997 |
Lawrence Kleinman,
Elizabeth Boyd and John Heritage, 'Adherence to prescribed explicit
criteria during utilization review: an analysis of communications
between attending and reviewing physicians', Journal of the
American Medical Association 278(6):497-501 (Aug 13th, 1997) |
| 1995 |
John Heritage,
'Conversation Analysis: Methodological Aspects', in Uta M. Quasthoff
(ed.), Aspects of Oral Communication, Berlin: De
Gruyter, 1995, pp.391-418. |
| 1995 |
John Heritage and Andrew
Roth, 'Grammar and Institution: Questions and Questioning in the
Broadcast News Interview.' Research on Language and Social
Interaction, 1995, 28(1):1-60. |
| 1994 |
John Heritage and
Marja-Leena Sorjonen, 'Constituting and maintaining activities across
sequences: and-prefacing as a feature of question
design.' Language in Society, 1994, 23:1-29.
|
| 1992 |
Paul Drew and John Heritage 'Analyzing talk at work: an introduction', in Paul Drew and John Heritage (eds.), Talk at Work, Cambridge, Cambridge University Press 1992, pp.3-65. |
| 1992 |
John Heritage and Sue Sefi, 'Dilemmas of Advice: Aspects of the Delivery and Reception of Advice in Interactions between Health Visitors and First Time Mothers', in Paul Drew and John Heritage (eds.), Talk at Work, Cambridge: Cambridge University Press, 1992, pp.359-419. |
| 1992 |
John Heritage and David
Greatbatch, 'On the Institutional Character of Institutional Talk: The
Case of News Interview Interaction', in Deirdre Boden and Don
H.Zimmerman (eds.), Talk and Social Structure,
Berkeley, University of California Press 1991. |
| 1991 |
John Heritage,
'Intention, Meaning and Strategy: Observations on Constraints on
Interaction Analysis', Research on Language and Social
Interaction, 24, 1990/1991, pp.311-332. |
| 1990 |
Charles Goodwin and John
Heritage, 'Conversation Analysis', Annual Review of
Anthropology, 19, 1990, pp.283-307. |
| 1989 |
John Heritage, 'Current Developments in Conversation Analysis', in Derek Roger and Peter Bull (eds.), Conversation: An Interdisciplinary Perspective, Avon, Multilingual Matters, 1989, pp.21-47. |
| 1988 |
John Heritage,
'Explanations as Accounts: A Conversation Analytic Perspective', in
Charles Antaki (ed.), Analyzing Lay Explanation: A Case Book
of Methods, London, Sage, 1988, pp.127-144. |
| 1988 |
John Heritage, Steven Clayman and Don H.Zimmerman, 'Discourse and Message Analysis', in Robert Hawkins, john Wiemann and Suzanne Pingree (eds.) Advancing Communication Science: Merging Mass and Interpersonal Processes, Sage Annual Reviews of Communication Research Vol.16, 1988, pp.77-109. |
| 1987 |
John Heritage, 'Ethnomethodology Apres la Lutte', D.A.R.G. Newsletter, Vol.3, 2, Fall 1987, pp.9-16. |
| 1987 |
John Heritage,
'Ethnomethodology', in Anthony Giddens and Jonathan Turner (eds) Social
Theory Today, Cambridge, Polity Press, 1987, pp.224-272.
|
| 1986 |
John Heritage and David
Greatbatch, 'Generating Applause: A Study of Rhetoric and Response at
Party Political Conferences', American Journal of Sociology,
92, 1986, pp.110-157. |
| 1985 |
John Heritage, 'Recent Developments in Conversation Analysis', Sociolinguistics, 15, 1985, pp.1-19. |
| 1985 |
John Heritage, 'Analyzing
News Interviews: Aspects of the Production of Talk for an "Overhearing"
Audience', in Teun van Dijk (ed) Handbook of Discourse
Analysis, Vol.3, Discourse and Dialogue, London, Academic
Press, 1985, pp.95-117. |
| 1985 |
John Heritage, 'Ethnomethodologie: Un Defi a la Sociologie "Conventionelle"?', Societes, 1, 1985, 7-9. |
| 1984 |
John Heritage and Max Atkinson, 'Introduction', in J. Maxwell Atkinson and John Heritage (eds), Structures of Social Action, Cambridge, Cambridge University Press, 1984, pp.1-15. |
| 1984 |
John Heritage, 'A Change of State Token and Aspects of Its Sequential Placement', in J. Maxwell Atkinson and John Heritage (eds), Structures of Social Action, Cambridge, Cambridge University Press, 1984, pp.299-345. |
| 1983 |
John Heritage, 'Accounts in Action', in Nigel Gilbert and Peter Abell (eds), Accounts and Action, Farnborough, Gower House, 1983, pp.117-131. |
| 1983 |
John Heritage, 'Feminization and Unionization: A Case Study from Banking', in Eva Gamarnikow et al. (eds), Gender, Class and Work, London, Heinemann, 1983, pp.131-148. |
| 1980 |
John
Heritage and Rod Watson, 'Aspects of the Properties of Formulations', Semiotica,
30, 1980, pp.245-262. |
| 1980 |
John Heritage, 'Class Situation, White Collar Unionization and the "Double Proletarianization" Thesis', Sociology, 14, 1980, pp.283-294. |
| 1979 |
John Heritage and Rod Watson, 'Formulations as Conversational Objects', in George Psathas (ed), Everyday Language, New York, Irvington Press, 1979, pp.123-162. |
| 1978 |
John
Heritage, 'Aspects of the Flexibilities of Natural Language Use', Sociology,
12, 1978, pp.79-103. |
| 1977 |
John Heritage and Rod Watson, 'Recent Developments in the Sociology of Language in Britain', Sociolinguistics Newsletter, 8, 1977, pp.2-6. |
| 1975 |
John Heritage, 'Community and Practicality in Sociology and Beyond', Sociology, 9, 1975, pp.329-339. |
| 1974 |
John Heritage, 'Assessing People', in Nigel Armistead (ed), Reconstructing Social Psychology, Harmondsworth, Penguin, 1974, pp.260-281. |